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1+2 Warranty information

 
 

 

     

 

 
 

 

 
      



Administrative and technical procedure

 

All FESTOOL products that can be registered for the extended warranty are clearly marked with the 1+2 logo on the tool packaging, the carton has an identification sticker denoting machine type and serial number.

All you need to do is to complete the online warranty registration form. At the completion of the online registration you can print your 1+2 warranty confirmation and your registration is done.

Online Warranty Registration

If online warranty is not possible a warranty form can be found inside the Systainer or carton, complete the form with your details and send it, with a copy of the purchase receipt, to:

Tooltechnic Systems (NZ) Pty Ltd
27 Greenmount Drive, East Tamaki, 2013 Auckland

If you prefer to fax or email us your 3-year warranty registration form, please use the following options:

Fax: 09 272 2230
Email: info@tooltechnic.co.nz

After the successful registration of your tool you will receive a 1+2 warranty confirmation letter which can be shown to your FESTOOL Service Agent in case of repair.

Click here to download the warranty information in PDF format.

 
         
  Warranty period   All our customers receive our tools with a normal 12 month manufacturer warranty which is independent from any other agreements. This 1-year warranty can be extended by additional 2 years to a total warranty period of 3 years (1+2) if you return the correctly completed warranty registration form to FESTOOL within 30 days after the date of purchase.  
         
  Nature of warranty   All defects resulting from faults in material or fabrication will be fixed free of charge during the warranty period. FESTOOL also meets transport costs both to and from the Service Agent.  
         
  Warranty claim   Should you ever need to make a claim under warranty, we recommend that you present a copy of the purchase receipt together with your warranty registration confirmation letter, to your FESTOOL dealer or contact TTS directly.  
         
  Warranty on Product purchased outside of Australia/New Zealand   Warranty only applies to Product purchased by you inside Australia or New Zealand from authorised FESTOOL dealers.  
         
 

Repair warranty

  Any tool parts replaced under a warranty claim are guaranteed for 6 months from the date of the warranty repair.  
     
  "Exemption: H Class Dust Extractors are not covered by the 1+2 extended warranty (12 month warranty only)."